Privacy Policy

1. Introduction

Vibenar, operated by Levan Bakhia (Micro Business), registered in Georgia ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing webinar platform at vibenar.com ("the Service").

This policy applies to two categories of people:

• Tenants — people who create an account on Vibenar to host webinars.
• Attendees — people who register for and attend webinars hosted on Vibenar.

2. Information We Collect

2.1 Tenant Information

When you create a Vibenar account, we collect:

• Name, email address, and password
• Company or business name
• Billing information (processed by our third-party payment provider; we do not store card details)
• Webinar content you upload (recordings, slides, images, text)
• Usage data (features used, webinars created, login activity)

2.2 Attendee Information

When attendees register for or attend a webinar, we collect on behalf of the tenant:

• Name and email address (from the registration form)
• Any additional information the tenant adds to their registration form (e.g., company, role)
• Engagement data during the webinar (watch time, poll responses, chat messages, CTA clicks)
• Device and browser information
• IP address (used for geographic optimization of P2P streaming)

Tenants are the data controllers of their attendees' data. We process this data on behalf of tenants as a data processor.

2.3 Automatically Collected Information

We automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referral source
• Cookie data (see Section 7)

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process payments and manage subscriptions
• Send transactional emails (account confirmations, billing receipts, webinar reminders)
• Provide customer support
• Generate analytics and insights for tenants (lead scoring, engagement reports)
• Improve the Service and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use attendee data for our own marketing purposes.

4. Data Sharing

We share data only in these circumstances:

• With tenants: Attendee data is shared with the tenant who hosted the webinar the attendee registered for.
• Payment processor: A third-party payment provider processes all payments, invoices, and tax compliance on our behalf. Their privacy policy applies to payment data, and the specific provider will be disclosed prior to checkout.
• Service providers: We use third-party providers for email delivery, SMS, hosting, and analytics. These providers are bound by data processing agreements.
• Legal compliance: We may disclose data if required by law or to protect our rights, safety, or property.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• End-to-end encryption for webinar streams
• Encryption of data in transit (TLS) and at rest
• Secure password hashing
• Regular security reviews
• Access controls limiting employee access to personal data

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we take all reasonable precautions to protect your data.

6. Data Retention

We retain your data as follows:

• Active accounts: Data is retained for the duration of your account.
• Cancelled accounts: We retain account data for 30 days after cancellation to allow for reactivation. After 30 days, your data is deleted.
• Attendee data: Retained as long as the tenant's account is active. When a tenant cancels, their attendee data is deleted per the same schedule.
• Billing records: Retained for 7 years for legal and tax compliance.

You may request deletion of your data at any time by contacting support@vibenar.com.

7. Cookies

We use cookies and similar technologies for:

• Essential cookies: Required for the Service to function (authentication, session management).
• Analytics cookies: Help us understand how the Service is used (anonymized).
• Affiliate tracking cookies: Used to attribute referrals to affiliate partners (duration: up to 90 days).

You can control cookie preferences through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Objection: Object to processing of your data for certain purposes.
• Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at support@vibenar.com. We will respond within 30 days.

For attendees: If you registered for a webinar and want to exercise your data rights, you should contact the webinar host (tenant) directly, as they are the data controller. You may also contact us and we will assist in directing your request.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where required by GDPR.

10. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top reflects the most recent revision.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: support@vibenar.com

Website: vibenar.com